Question 1

What paper do you print on?

Accepted Answer

Full print and paper specifications will be published here once they are confirmed.

Question 2

Do framed prints come ready to hang?

Accepted Answer

Framed and print-only options are selectable on each product page. Frame specifications will be published here once confirmed.

Question 3

How long does delivery take?

Accepted Answer

Shipping options and delivery estimates are calculated at checkout for your destination.

Question 4

How much is shipping?

Accepted Answer

EU shipping is free over €75. Below that, flat-rate shipping is calculated at checkout based on destination and print size.

Question 5

Which currency will I be charged in?

Accepted Answer

Prices are set in EUR. If your market is supported, Shopify Markets converts and charges in your local currency at checkout.

Question 6

Can I return a print?

Accepted Answer

Yes — 30 days from delivery, unused and in original packaging. Contact us and we will send return instructions.

Question 7

My print arrived damaged. What now?

Accepted Answer

Send us a photo within 14 days of delivery and we will replace it at no cost.

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